Terms of Service

Terms & Conditions

Terms & Conditions

Returns & Exchanges

Shipping & Delivery

Promotions

Privacy Policy

1. Terms & Conditions

Thank you for visiting Perdays.

This website is owned and operated by Perday’s Health Functional Food (AU) Pty Ltd (ACN 641 470 037). By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (available at www.perdays.com.au/privacy). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, ‘us’, ‘we’ and ‘our’ means means Perday’s Health Functional Food (AU) Pty Ltd (ACN 641 470 037).

You must be a registered member to make orders / access certain features] of our website.

When you register and activate your account, you will provide us with personal information such as your name, email address, mailing address, telephone. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy www.perdays.com.au/privacy. When you register and activate your account, we will provide you with a user name and password. You are responsible for keeping this user name and password secure and are responsible for all use and activity carried out under this user name.

To create an account, you must be:

at least 18 years of age;
possess the legal right and ability to enter into a legally binding agreement with us; and
agree and warrant to use the website in accordance with these Terms.]

If you are under the age of 13 years, you may not create an account or register as a member. If you are 13 or older but under the age of 18, you represent that you have reviewed these Terms with your parent or legal guardian to make sure that you and your parent or legal guardian understand these Terms. If you are a parent or guardian permitting a person under the age of 18 (a Minor) to create an account, you agree to:

exercise supervision over the Minor’s use of our website and account;
assume all risks associated with the Minor’s use of our website and their account, including the transmission of content or information to and from third parties via the Internet;
ensure that the content and information that the Minor may encounter on our website are suitable for the Minor;
assume liabilities resulting from the Minor’s use of our website and their account;
ensure the accuracy and truthfulness of all information submitted by the Minor; and
provide the consents contained in these Terms on behalf of the Minor.

We may ask you to confirm that you have your parent’s or guardian’s permission and that they have agreed to these Terms on your behalf, and, even if we do not do this, we will assume that this is the case and will provide access to our website and your account on this basis.

Accuracy, completeness, and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

Accuracy, completeness, and timeliness of information

Promotions and competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail. Products

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Linked sites

Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

No commercial use

This website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

Unacceptable activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
using this website to defame or libel us, our employees or other individuals.
uploading files that contain viruses that may cause damage to our property or the property of other individuals;
posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

User Generated Content

Information and material that you submit to the Website, including, without limitation, text, images, audio material, video material and audio-visual material, is referred to in these terms of use as ‘your content’.
You grant to us a worldwide, irrevocable, non-exclusive, royalty free licence to use, reproduce, adapt, publish, translate and distribute your content uploaded to the Website in any existing or future media, and you unconditionally waive all moral rights as defined by the Copyright Act 1968. You also grant us the right to sub-license these rights and the right to bring an action for infringement of these rights.
Your personal information will not be published on the Website or made available publicly.
You guarantee and represent that your content will comply with these Terms of Use.
You must not submit any content to the Website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We will store and maintain all material and records as required by law.
Notwithstanding our rights under these Terms of Use in relation to your content, we do not undertake to monitor the submission of content uploaded to the Website, or the publication of such content on, our Website. This clause is intended to disclaim editorial responsibility for content.
Warranties and disclaimers

Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.

Disclaimer

Content on this site is for reference purposed and is not a substitute for advice from a medical professional. You should not reply solely on this content and Perdays assumes no liability for inaccuracies. If you are concerned about the health of yourself or your baby, talk to your health practitioner.

2. Refunds and Exchanges Policy

Due to the nature of our products all sales are final and no refunds or credits will be issued for change of mind. A credit/refund will be processed if the goods are:

Supplied in error; or were damaged in transit; and
A request for return / store credit is lodged within 24 hours of delivery to you and the goods are to be returned within 7 working days and accompanied by an approved returns slip issued by Us.
Freight charges including insurance are the responsibility of the Customer.

Please email [email protected] should you have any enquiries / concerns regarding our returns policy.

3. Shipping & Delivery

We aim to deliver products to you at the place of delivery (“Delivery”) requested by you within the time indicated by us at the time of your Order, but we can’t absolutely guarantee firm Delivery dates or times.

Delivery Options:
YOUR DELIVERY OPTIONS	IF ORDERED BY	COST
Standard Shipping Depending on location between 1-8 Business Days	12.00pm Weekdays	For orders under $50 $8.95 For orders over $50 Free
Express Shipping Depending on location between 1-5 Business Days	12.00pm Weekdays	For orders under $60 $10.95 For orders over $60 Free

*You can check standard delivery time frames for your delivery address on the Australia post website here.

We endeavor to dispatch all orders within 1-2 business days. All parcels are dispatched with Australia Post. Australia Post may use third party on forwarders for which we take no responsibility of delivery time.

We will try to let you know if we expect to be unable to meet our estimated Delivery date or time, but to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed Delivery.

We will aim to leave the Order at the address advised by you at the time of purchase. You must ensure that you are able to take Delivery of the product without undue delay and at any time reasonably specified by us. Our delivery partners may contact you via SMS prior to delivery to provide you with different delivery options, including giving ‘authority to leave’ the item at the address, or have delivery re-routed to a collection point. Alternatively, the courier may leave a card requesting your instructions on either re-delivery or collection from the carrier or a collection point.

By default, you provide authority to leave items at the address specified in your Order. If the delivery driver deems the area unsafe in their discretion, your Order will be redirected to a collection point, redelivered in the next Delivery run (where available) or returned back to our warehouse.

If the order is returned to us, because of incorrect address input at the time of your order, you will be responsible to cover the cost of return shipping.

We are unable to offer shipping outside of Australia at this time.

4. Promotions

10% off yourfirst purchase

10% off is applicable to new customers upon registering to the perdays newsletter. Offer is limited to one per customer. Offer can be changed at the discretion of perdays at any time. Not available in conjunction with other offers unless specified.

BLACK FRIDAY SALE

20% OFFER is available for a limited time only and can end at the complete and utter discretion of perdays. 20% off is not available in conjunction with other offers unless specified. 3 FOR 2 OFFER. The 3 for 2 offer can only be redeemed for perdays pregnancy probiotic 360 and Perdays key essentials & dha only. Available for a limited time only and can not be used in conjunction with any other offer or discount code unless specified.

5. Privacy Policy

In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Perday’s Health Functional Food (AU) Pty Ltd (ACN 641 470 037).We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode, and contact details. It may also include financial information, including your credit card information.

What personal information do we collect?

We may collect the following types of personal information:

mailing or street address.
email address.
telephone number and other contact details.
age or date of birth.
credit card information.
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.
details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries.
any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information.
information you provide to us through customer surveys; or
any other personal information that may be required to facilitate your dealings with us.

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

register on our website or app.
communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites.
interact with our sites, services, content, and advertising; or
invest in our business or enquire as to a potential purchase in our business.

Why do we collect, use, and disclose personal information?

We may collect, hold, use, and disclose your personal information for the following purposes:

to enable you to access and use our website.
to operate, protect, improve and optimise our website, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing.
to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you.
to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting.
to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners.
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
to consider your employment application.

We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information to enable it and us to develop anonymized consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.

Do we use your personal information for direct marketing?

We and/or our carefully selected business partners may send you direct marketing communications and information about our service / products. This may take the form of emails, SMS, mail, or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g., an unsubscribe link).

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

our employees and related bodies corporate.
third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you).
professional advisers, dealers, and agents.
payment systems operators (e.g., merchants receiving card payments);
our existing or potential agents, business partners or partners;
our sponsors or promoters of any competition that we conduct via our services;
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Disclosure of personal information outside Australia

We may disclose personal information outside of Australia to an overseas recipient to provide services to us, such as cloud-based storage solutions or third-party suppliers located in countries such as the United states of America.

When you provide your personal information to us, you consent to the disclosure of your personal information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australia Privacy Law.

We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.

Using our website and cookies

We may collect personal information about you when you use and access our website.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser, but our websites may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information, however, we cannot guarantee the security of your personal information.

Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Accessing or correcting your personal information

You can access the personal information we hold about you by contacting us via email address; [email protected]. Sometimes, we may not be able to provide you with access to all your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

If you think that any personal information, we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Making a complaint

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us via email at [email protected]. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Perdays Health Functional Food Pty Ltd
Re: Privacy Compliance Officer
815 Pacific Highway, Chatswood, NSW, 2067
[email protected]

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Terms & Conditions

1. Terms & Conditions

Accuracy, completeness, and timeliness of information

Accuracy, completeness, and timeliness of information

Promotions and competitions

Linked sites

Intellectual property rights

No commercial use

Unacceptable activity

User Generated Content

Warranties and disclaimers

Liability

Jurisdiction and governing law

Disclaimer

2. Refunds and Exchanges Policy

3. Shipping & Delivery

4. Promotions

5. Privacy Policy

Disclosure of personal information outside Australia

Using our website and cookies

Security

Links

Accessing or correcting your personal information

Making a complaint

Contact Us

Sign up for Perdays updates

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